Complaints
Do you have a complaint? You can file your complaint through the complaints form, by email or by post. State your complaint as clearly as possible. You will receive confirmation within 5 working days. Do you have a complaint about a healthcare professional. Please contact the National Health Care Report Centre (Landelijk Meldpunt Zorg).
File a complaint via the form or email
Use the complaints form or send an email to klachten@cibg.nl.
File a complaint by post
You can send your letter with your contact details and signature to:
CIBG
Complaints coordinator
Postbus 16114
2500 BC DEN HAAG
The Netherlands
Complaint about a healthcare professional
The BIG-register does not handle complaints about healthcare professionals. Do you have a complaint about a healthcare professional? Please contact the National Health Care Report Centre (Landelijk Meldpunt Zorg).
The National Health Care Report Centre informs you about ways to solve a copmlaint and gives practical information. It works closely with the Health Care Inspectorate IGZ.